Why Crowd-Sourced Review Sites Can Be a Useful Tool for Homeowners


Businesses make their first impression on customers searching online for contractors and home service providers through crowd-sourced review sites like Angie’s List. The business description, hours of operation, specialty areas, and responsiveness are displayed. The most important display is likely reviews from customers that have hired the contractor or enlisted the services of a provider.

The reviews on Angie’s List are submitted over the phone, through the mail, or online. They are never anonymous. Each review is verified by the BPA Worldwide certification process. A level of auditing that means customers can have absolute confidence in the data reported for each advertiser is provided. The reviews are easy to access and provide a response.

Consumer reviews are considered among the most trusted information sources. Only branded websites and personal recommendations are considered more reliable. Angie’s List does better than the average review site. Eighty-two percent of the members rate Angie’s List Consumer Surveys more important than friend and family referrals.

With an Angie’s List mobile app, a customer can take a photo of the project, describe the needed work, and offer a schedule of availability. The request is matched to businesses capable of completing the project. Selected businesses are sent a message and contact potential clients. The process is also available online to customers without mobile app access.

Customers are encouraged to leave a review about the experience they had with the businesses, the completed jobs, and any other information they wish to share. The reviews contain evaluations of the quality of work and the amount paid. That information lets customers know they are getting a fair price.

Epoxy Floors Houston uses Angie’s List. The company leads the category in reviews. Their rates for servicing any concrete surface such as kitchens, patios, and garages are very competitive. Angie’s List members can verify the customer satisfaction they provide. If the floor in your garage is overdue for a makeover, use the Angie’s List company review resource to see for yourself what a good reputation the company has. Then let them bring new life to your garage floor.

Vet-clinics, labs, auto- and machine-shops are the types of commercial projects carried out by Epoxy Floors Houston. Large projects receive deep discounts. Check out the company on Angie’s List.